Stationery and forms. Samples and examples are just that. The work of the HR Consultant can include covering just one of the document or both, the HR policies and procedures manual and the employee handbook. These elements are the structural body of your policy & procedures manual, and if they’re not properly put in place, your manual is incomplete. Drug and alcohol use. This health and safety policies and procedures manual fortifies that Interprovincial Insulation is committed to achieving excellence in health and safety both on and off the job. As with most professional services, experience and cost usually go hand in hand. But how should you begin? Properly documented manuals speed up the process of decision making for employees and help them follow regulations concerning business guidelines. On 1 February 2010 the Ministry of Health ceased issuing hard copy amendments to manuals. Forget overdone words and phrases that everyone else uses – such as "visionary," "world-class," "cutting edge" and "outstanding" --and boil it down to what makes your company, well, your company. Failure to appropriately manage hazardous manual tasks may result in a breach of WHS laws. About Workable. Properly documented manuals speed up the process of decision making for employees and help them follow regulations concerning business guidelines. In other words, what do you want your employees to focus on when it comes to customer service? The following policies, procedures and guidelines are available to download: Accountability framework. Now consider if you have any new aspects of your business that require forms. Nationally over 30% of reportable accidents are due to manual handling problems. When developing policies and procedures for your own company, it can be very beneficial to first review examples of these types of documents. Depending on the appropriate national and state regulations for your area, this section relates clear guidelines for safe behavior on the job, including the safe use of equipment and supplies. Workplace Policies Your workplace policies help you build a lawful and pleasant workplace where your employees can thrive. Some organisations (particularly in the public sector) make their policy manuals … Organizations create policies and procedures manual to house their best practices, core business processes, and policy documents. Your policies and procedures manual houses your organization’s best practices, standards for how work is to be performed, and core business process descriptions. If you are starting from scratch, you can look at policy and procedure templates online, such as templates from Microsoft Word or QuickBooks, as a starting point. In this day and age ‘information explosion’ is a well known expression. You can also save a huge amount of time by purchasing templates online to speed up the process dramatically. However, when not done properly, a policy and procedure manual could do more harm than good. This concerns which roles or departments the policy pertains to and identifies anyone who is exempt from the policy. Policies and procedures: Ensure compliance with the law and regulation. Employees chatting with each other came in second at 27 percent. A harassment prevention policy is an important part of a policy and procedure manual. A strong company philosophy will guide you and your team in all aspects of business. For instance, a company job description could be part of a recruitment policy, where procedures provide the information on “how” to achieve those expectations defined in the employee’s job description post-hiring. The more your company grows, the harder it gets to effectively communicate, and eventually more difficult it becomes to ensure that your employees carry out their tasks efficiently aligned with the objectives of your company! These documents reduce the time and effort put into training these employees, making the onboarding process easier. Also the provisions of the union contract will apply when they are different from those described in your policy and procedure manual. Hiring Practices. It should be noted that a manual handling risk assessor should be available in departments and schools. This manual shall be made readily available, for the viewing of by all employees, at all times. Other than that policy manual is a crucial element which not only helps workers to maintain work and social discipline on the workplace but also encourage business to make policies, procedures and then design everything on the manual which establishes consistency, thus it for sure will form an influence on employees to determine all major decisions and actions of business. While compliance with legislative requirements is a duty under the OHS law, the development and implementation of safe work procedures has many additional benefits. DEFINITIONS The following definitions are defined in the Respectful Workplace Policy and are used throughout this manual. Zappos feels its company history and philosophy are so important that it offers a four-week course on it for new employees. We understand that writing and reviewing policies and procedures takes time away from an employers’ cor… Clear workplace policies and procedures support employment agreements and mean everyone knows how things are meant to be done. MANUAL HANDLING POLICY AND PROCEDURES 1. However, not many employers are aware that a policy imposing a maximum amount of time on this leave (such as three months) can cause legal problems. It’s impossible to write every single policy and procedure in a day. This ensures consistency in practice and helps in maintaining quality output. Well-defined policies and procedures, along with clear records, can help you follow and maintain compliance with legal and regulatory requirements. That policy violates some states' labor codes, however. For example, do you need an e-mail or texting policy, or can it be part of your communication policy? ; Transparency and accountability that the board of trustees will be conducting the work of the charity appropriately. Would your employees feel they could do the same thing? They also, in turn, need constant assurance that the company has their best interests at heart! Complying with your state and federal laws and regulations should be among the most basic functions of your organization. Many companies today face the security issue and waste of employee time that Internet and texting cause. If you do not have a lawyer to review your policy and procedure manual, here are some suggestions to help you find the right one for your business: Ask colleagues in your industry for recommendations. However, accomplishing all this can be overwhelming without some kind of help. They’re rich, well-researched and easy to customize. When you look at it this way, the process of developing a policy and procedure manual is a way of streamlining your business. The purpose of the Health and Safety policies and procedures is to guide and direct all employees to work safely and prevent injury, to themselves and others. Employee performance management and discipline. Procedures can also be applied to a wide range of workplace issues. Employers should include a so-called "safe harbor" policy that requires exempt employees to notify the employer immediately if they believe illegal deductions -- such as for partial-day absences -- have been made from their salaries. Policies don't need to be long or complicated – a couple of sentences may be all you need for each policy area. External resources. New products, new services often require new policies and procedures to go with them. They’re rich, well-researched and easy to customize. You may find that some of your forms are not linked with any existing policy and are, in fact, not needed at all. Do your customers and employees know what it is? Include this template in your Employee Handbook. Training can be arranged by the Department of Occupational Health and Safety . Home > Workplace policies What are workplace policies? Inquire at your local Chamber of Commerce. Your policy and procedure manual can include details on what Internet use is and is not appropriate at the office. To maintain a successful cycle, your company needs rules and guidelines to manage employees for a smooth workflow. When policies are worded, such that it is the employee's responsibility to take meal and rest periods, as described, and to notify supervisors if they do not take them, it reduces the employer's potential legal exposure. Your policies will need to be expanded, supplemented, and revised as your business grows, and as business conditions change. There are many reasons for which we can use these kinds of manuals but one of the top most reason of having this document at your office is to aware every person at work place about the procedures and policies that they need to follow. It is essential, today more than ever, for a company to protect its rights within that relationship by policies that are both fair and legal.  The purpose explains why the policy exists. An employer may also specify in its policy that employees need authorization for overtime. Under the Americans with Disabilities Act (ADA), employers may be required to permit an employee with a disability to take time off, if doing so will allow the employee to recover and then return to work.